Chapter 03

Planning & preparation

Sophie CareemFounder, Ethicare Resourcing · former NHS change leader
Toolkit · 03 of 08

The success of international recruitment is largely decided before the first candidate is ever identified.

I have watched the same film many times. A resignation lands, panic sets in, and an advert is live by Friday. Six months later the campaign has produced interviews but no arrivals, because nobody checked supervision capacity, agreed who owned the budget, or asked whether the region next door was chasing the same six sonographers. Preparation is not the boring part before the recruitment. It is the recruitment.

The strongest organisations do the unglamorous work first: someone owns the programme, the priorities are named, the supervisors are counted, and everyone has agreed what success will look like. Recruitment then lands into a plan instead of a panic. This chapter asks one question: is our organisation ready to recruit internationally?

Successful international recruitment programmes don’t happen by chance. They are planned, properly governed and supported across the organisation.
Part 01

Workforce planning

Define exactly what you’re trying to achieve before you recruit a single person.

What workforce planning looks at

Today

  • Current workforce analysis
  • Vacancy trends
  • Critical professions
  • Domestic recruitment limits

Tomorrow

  • Future workforce projections
  • Retirement forecasts
  • Service expansion

Where

  • Rural vs metropolitan
  • Workforce priorities
  • Greatest patient impact

Questions to answer

  • Which professions require international recruitment?
  • How many people are needed, and over what timeframe?
  • Are these permanent shortages or temporary pressures?

Health New Zealand’s own workforce plan is candid: the shortages will not be resolved quickly, and the answer is long-term, prioritised workforce planning rather than short-term fixes.

Health NZ · Te Whatu OraHealth Workforce Plan 2023/24, published July 2023
Part 02

Governance & leadership

International recruitment needs an owner. Without clear ownership, programmes fragment.

It should never sit with HR alone. The work reaches into registration, immigration, finance, clinical services, and learning and development. The programmes that succeed have executive sponsorship and clinical leadership, with the right people around the table from the start.

Who owns the programme

Lead

  • Executive sponsorship
  • Clinical leadership
  • Budget ownership

Deliver

  • Programme leadership
  • Procurement & partners
  • Clear decision-making

Sustain

  • Stakeholder engagement
  • Communication
  • Reporting
Part 03

Organisational readiness

One of the most important questions in the whole toolkit: can we support someone from offer through to settling into the community?

The readiness domains

The move

  • Registration & visa support
  • Relocation & accommodation
  • Schools

The workplace

  • Supervision capacity
  • Clinical induction
  • IT & payroll
  • Professional development

The welcome

  • Manager readiness
  • Team readiness
  • Community support
Part 04

Risk management

Rarely discussed, and quietly decisive. Name the risks early, and plan for them.

Common risks to plan for

Process

  • Registration delays
  • Visa & immigration changes
  • Supervision capacity

People

  • Candidate withdrawals
  • Competing offers
  • Family wellbeing

Context

  • Housing & school availability
  • Economic changes
  • Shifting service priorities

For each risk, agree the same five things: its likelihood, its impact, the mitigation, the owner, and how often you’ll review it. A short, living risk log is worth more than a long one written once.

Planning for supervision

Supervision belongs here, at the planning stage, not as an afterthought once people arrive. New Zealand and Australia have become very good at recruiting internationally; increasingly, the bottleneck isn’t recruitment, or even registration. It’s the system’s capacity to absorb internationally trained professionals safely into practice. That capacity is supervision.

International recruitment should never outpace supervision capacity.

Supervision questions to settle before recruiting

  • How many supervised clinicians can each department realistically support?
  • Who will provide supervision, and have they been trained?
  • Is protected time available, and will supervision affect service delivery?
  • Can multiple professions be supervised at once?
  • Is supervision consistent across sites?
Part 05

A whole-system approach

Drive an hour in any direction and you’ll often find another hospital advertising for the same profession, sometimes in almost the same words. Everyone works harder; the system as a whole gains nothing. The effort goes to whoever moved first, not to where patients are waiting longest.

A whole-system model starts from the data instead. Planners across a region sit down with the same numbers, agree where the shortage is hurting patients most, and point their campaigns at that together.

In practice · Prioritising for patients

Imagine two regions that both need Radiation Therapists, both with vacancies. Workforce intelligence shows one is at risk of missing cancer-treatment targets, while the other continues to meet demand despite the pressure.

A coordinated strategy may prioritise international recruitment into the higher-risk service first, directing limited resources where they’ll have the greatest impact on patient care. No organisation matters more than another here. The point is using shared intelligence to make better decisions for the whole system.

Rather than asking “who has vacancies?”, a whole-system approach asks “where will additional workforce have the greatest impact?”

Rethinking supervision

If supervision is the constraint, it deserves ideas, not just caution. It’s better viewed as an investment in future workforce capacity than as a barrier to growth.

Ideas worth exploring

  • Could regions collaborate on supervision?
  • Could experienced supervisors support more than one organisation?
  • Could supervision be delivered across networks or communities of practice?
  • Could smaller hospitals share supervision capacity?
  • Could digital supervision complement face-to-face support?
  • How do we stop supervision becoming the bottleneck that limits workforce growth?
Best practice · Before you sign off a campaign
  • Name an executive owner. Not HR alone.
  • Confirm supervision capacity in writing with each receiving department.
  • Agree what success looks like at two years, not two months.
  • Check who else in your region is recruiting for the same people.
Part 06

Defining success

Before recruitment starts, agree how you’ll know it worked. If success isn’t defined at the beginning, it can’t be measured at the end.

Measures worth agreeing up front

Recruitment

  • Time to hire
  • Time to registration
  • Candidate satisfaction

Workforce

  • Retention
  • Reduced vacancy rates
  • Manager satisfaction

Service

  • Reduced agency & locum spend
  • Improved patient access
  • Stronger service resilience

Is your organisation ready? A checklist

Before you launch a campaign
  • Have we identified our priority workforce gaps?
  • Do we have executive sponsorship?
  • Have we allocated budget?
  • Is supervision capacity available?
  • Are registration and immigration pathways understood?
  • Is relocation support in place?
  • Are managers and existing teams prepared?
  • Have risks been identified and owned?
  • How will success be measured?
  • Are we collaborating with other organisations where appropriate?

Sources

  1. Health New Zealand / Te Whatu Ora, Health Workforce Plan 2023/24.

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Ethicare Resourcing

We help healthcare services recruit internationally, and make it stick

Specialist recruitment across New Zealand and Australia — sourcing, screening, registration and relocation, with support that continues well past the offer.